AI agents and multi-agent systems open up new possibilities for industrial automation: They can process information from various sources, plan tasks, prepare decisions, and coordinate complex workflows. This gives companies the opportunity to design processes that are more flexible, efficient, and data-driven. However, companies looking to deploy AI agents must address three key questions early on:
- Cost-effectiveness & token economy: Where does the computation- and token-intensive use of autonomous systems offer an advantage over deterministic software?
- Risks & liability: What risks arise from dynamic agent behavior, and how can compliance with the EU AI Act and product liability requirements be ensured?
- Operation & control: How can system behavior be monitored and controlled in real time during ongoing operations?
Deploying AI agents is a strategic decision that depends on market conditions and economic viability: