Risks arising from uncertainties must be mitigated. However, it is often unclear what constitutes compliance with standards. This complicates and delays the planning, approval, and certification of systems.
Furthermore, traditional testing methods and historical data are often insufficient to reliably estimate the behavior of AI-based functions in new or changed domains. Different stakeholders interpret requirements from standards and the EU AI Act differently. As a result, there is no common approach to handling uncertainty in practice.
Furthermore, many uncertainties remain unrecognized in everyday use (so-called “unknown unknowns”) and are therefore not considered in risk, safety, or operational decisions.
Uncertainties must therefore be systematically addressed, monitored, and — where possible — continuously reduced both during the design and development phase and at runtime (e.g., due to new situations, behaviors, or environments).
Many companies face similar questions in this regard:
- What uncertainties does my system have—and which of these are truly relevant in the context of existing standards?
- How do I foster a shared understanding among different stakeholders about where uncertainty arises and what assumptions we currently make implicitly?
- How do I put the regulatory requirements for managing uncertainty into practice, rather than just knowing them in the abstract?
- How much can I trust my AI-based system — and how do I justify this trust to internal stakeholders, auditors, and regulatory authorities?